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==Personas for Metabase== | ==Personas for Metabase== | ||
===Anna-Maria=== | ===Anna-Maria=== | ||
'''Anna-Maria''', 36, is the organizational assistant and fundraising expert at a Wikimedia chapter | '''Anna-Maria''', 36, is the organizational assistant and fundraising expert at a European Wikimedia chapter. Anna-Maria has a background with fundraising and has worked most of her life in civil society organizations. She is aiming to deepen her understanding on how to run an office successfully as well as to innovate on how the Wikimedia movement earns its money. | ||
Anna-Maria has not used or contributed to Wikidata, and is not familiar with SPARQL, so she will communicate her needs directly to the support team. Her requests will be done at regular intervals during the year, e.g. in connection with the end-of-the-year reporting. Support structures should ensure that extra capacity is available at these times. | Anna-Maria has not used or contributed to Wikidata, and is not familiar with SPARQL, so she will communicate her needs directly to the support team. Her requests will be done at regular intervals during the year, e.g. in connection with the end-of-the-year reporting. Support structures should ensure that extra capacity is available at these times. | ||
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===Tatyana=== | ===Tatyana=== | ||
'''Tatyana''', 27, is a project manager in a Wikimedia chapter in | '''Tatyana''', 27, is a project manager in a Wikimedia chapter in Eastern Europe. Tatyana has a background with political work and is an avid reader. At the chapter she works with both political lobbying and through the Helpdesk initiative she coordinates hands-on support for affiliates and volunteers that are interested in forming content partnerships. | ||
Tatyana has contributed information to Wikidata for years and can also create simple SPARQL queries. In her position she receives requests of all types and must coordinate with many stakeholders to identify material. Her time to add the data herself is limited, but she should be able to meet with the Metabase support team regularly to share priorities of what material is often asked for, so that the team can make targeted efforts to support the requests by collating the data. The material that is relevant to be added based on the specific Helpdesk request has been identified by the Helpdesk working group(s). The Metabase support team would work with Tatyana to add structured data about material that is covering a topic that someone has searched for and sent a question to the Helpdesk about. | Tatyana has contributed information to Wikidata for years and can also create simple SPARQL queries. In her position she receives requests of all types and must coordinate with many stakeholders to identify material. Her time to add the data herself is limited, but she should be able to meet with the Metabase support team regularly to share priorities of what material is often asked for, so that the team can make targeted efforts to support the requests by collating the data. The material that is relevant to be added based on the specific Helpdesk request has been identified by the Helpdesk working group(s). The Metabase support team would work with Tatyana to add structured data about material that is covering a topic that someone has searched for and sent a question to the Helpdesk about. | ||
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===Hannelore=== | ===Hannelore=== | ||
'''Hannelore''', 43, is a project manager in a Wikimedia chapter in | '''Hannelore''', 43, is a project manager in a Wikimedia chapter in Central Europe. She works with GLAM partnerships and outreach, coordinating content upload projects, as well as organizing training sessions and edit-a-thons for both GLAMs and volunteers. In her daily work, she has contact with a large number of current, past and potential partners. An important aspect of her work is maintaining good relationships with past partners and encouraging them to continue their contributions to the Wikimedia platforms, as well as identifying new potential partners and possibilities to expand the chapter's network. | ||
Hannelore has basic Wikidata skills and is able to modify existing SPARQL queries to her needs. She will mostly need to use Metabase once or twice a year in order to get an overview of the recent activities and identify thematic areas and partners to work with in the upcoming year. | Hannelore has basic Wikidata skills and is able to modify existing SPARQL queries to her needs. She will mostly need to use Metabase once or twice a year in order to get an overview of the recent activities and identify thematic areas and partners to work with in the upcoming year. | ||
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===Tim=== | ===Tim=== | ||
'''Tim''', 53, is in charge of financial matters and is to a large extent working on organizational development at a Wikimedia chapter | '''Tim''', 53, is in charge of financial matters and is to a large extent working on organizational development at a North American Wikimedia chapter. Tim loves math, structures, programming and excel sheets and has a PhD in theoretical physics. They have vast experience in structuring data and to analyze it. A key part of their job is to compile and share information with different staff members about financial matters, including how spending and costs in a project compare to other initiatives and what costs to expect. They also work on developing how-to-guides and best practices for the association. | ||
Tim has all the practical knowledge of how to extract the information from Metabase, but often lacks time and has very specific requests with short deadlines. The requests are similar in scope and often recurring, so detailed documentation on the SPARQL queries is worth some time investment. Preparatory support to set up the queries and documentation would be valuable. | Tim has all the practical knowledge of how to extract the information from Metabase, but often lacks time and has very specific requests with short deadlines. The requests are similar in scope and often recurring, so detailed documentation on the SPARQL queries is worth some time investment. Preparatory support to set up the queries and documentation would be valuable. | ||
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*Identifying documents developed by other affiliates that could be repurposed to be used by his affiliate, e.g. about how different tools are being used. | *Identifying documents developed by other affiliates that could be repurposed to be used by his affiliate, e.g. about how different tools are being used. | ||
**Questions/requests they might want to ask Metabase: | **Questions/requests they might want to ask Metabase: | ||
***Give me a list of all documents covering the CRM systems used by Wikimedia organizations around the world. | ***Give me a list of all documents covering the CRM systems used by Wikimedia organizations around the world. | ||
[[Category:Documentation|P]] | [[Category:Documentation|P]] | ||